TELUS Digital
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Merged three companies into a single operating model: 70+ platforms consolidated, 140+ people migrated, and $1M+ a year of duplicate software spend taken out.
Appointed Lead Strategic Integration Advisor, acting as force multiplier for leadership by translating acquisition strategy into roadmaps, decision rights, and the change management that let a startup operate inside enterprise governance. Directed IT Operations through a security migration without dropping service availability. Owned platform renewals, contract negotiations, and vendor vetting, built the KPI set leadership tracks the integration against, and cleared blockers across RMO, PMO, and HR as the business scaled.
Ran IT and the SOC 2 program until both ran without me, then handed them to the team developed to own them. Now consolidating five Google Cloud Partner Advantage entities into one across the acquired businesses, so the certifications and specializations each of them earned carry into the combined practice.
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Built the operating backbone a 120-person consultancy needed to scale: governance and standardized workflow across HR, RMO, PMO, and Sales, sitting on a platform stack of 40+ tools.
Delivered a 12-month SOC 2 Type 2 report from scratch, running the audit end to end, after enterprise clients made it a procurement requirement.
Point of contact for Badal and Bitstrapped through the TELUS acquisition, the counterpart to TELUS’s own integration lead. Decided what stayed, what was retired and what migrated, on whose timeline and under whose contract, and wrote the interim governance that held while it happened.
Moved the company onto Salesforce and Certinia as its first single source of truth. Owned procurement and renewals, and ran the Google, HashiCorp, and dbt partnerships at full compliance, taking the certified population from 15 to over 100 in a year. Wrote the Apps Script SOW generator that cut sales-to-delivery time by 75%.
Ran IT after the lead left, and developed the junior team inside it. Vetted candidates for senior project and program manager hires, against what the delivery work actually required. Most of this moved through people who did not report to me, across HR, IT, PMO, Ops, and RMO.
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Generated $6M in cloud services revenue, 150% of annual target, by turning engineering capability into signed work.
Ran the portfolio as technical lead, securing renewals and account expansion. Wrote the customer success stories behind the work and built the GTM decks with Google’s partner team to carry them to market.
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Directed more than ten client engagements, the largest a $3M+ transformation for a national grocery retailer’s digital arm, delivered across 30+ specialists, on schedule and on budget.
Delivered $500k+ in value through Looker dashboards for a national retailer and a digital advertising firm. Built the PMO the practice still runs on, including standardized onboarding, SOW frameworks, and RFP playbooks.